We’re Growing and We Want You to Join Our Team!
Tier 2 Technician (Quincy Office)
Responsibilities Include:
- Processing service order and trouble tickets
- Provisioning customer services
- Providing support to customers and installation technicians.
- Processing trouble tickets and service orders
Candidate must have an understanding of MS Office or equivalent, required to have good written and oral communications skills, and should be able to support Microsoft Windows, IP networking and Wi-Fi, self starter and able to work independently as well as in a team environment.
Adams Experts Technician – Business(Network) (Quincy Office)
Responsibilities Include:
- Maintaining the functionality and operation of the business networks, servers, connecting devices and in-house phone system.
- Responsible for keeping all the business software licenses current.
- Responsible for getting all software upgrades or maintenance done with minimal downtime for business operations.
- Provide Virtual IT services for clients.
- Facilitate and /or conduct client site walk through to establish client’s current system and equipment and provide recommendations for upgrades.
Candidate must have an understanding of MS Office or equivalent, required to have good written and oral communications skills, and should be able to support Microsoft Windows, IP networking and Wi-Fi, self starter and able to work independently as well as in a team environment.
Network Engineer (Quincy Office)
Responsibilities Include:
- Assisting in the operation, administration, and maintenance (OAM) of the Ethernet/IP networks, DWDM and Metro Ethernet networks, IPTV/multicast network, and voice network.
- Providing top tier technical support for voice, video, and data services.
- Assisting in project management for large-scale projects within the Network Operations department.
- Documenting various aspects of the network, such as network diagrams and circuit layout records.
- Participating in an on-call rotation.
Technical Knowledge Required:
- OSI Model
- Layer 2 Ethernet switching
- Metro Ethernet
- TCP/IP
- IPv4/IPv6
- DNS
- Interior and exterior routing protocols (EIGRP, OSPF, BGP)
- Cisco IOS, IOS-XE, and IOS-XR
- Linux
- SNMP
- SIP
- Wireshark
Certifications and Qualifications:
- Cisco CCNA or higher (route/switch)
- MEF-CECP
- 7+ years’ experience
Pay Range
$65,000-$90,000
Email cover letter, resume, and salary requirements to jobs@adamstel.com
Equal Opportunity Employer