We’re Growing and We Want You to Join Our Team!
Adams Experts – Full-Time PC/Server Technician: (Quincy Office)
- Experience with business telephone/VoIP systems, networks, Servers, and cabling
- Responsible for the planning, installation, maintenance and repair of PCs, Servers, VoIP, and Network equipment
- Telephone and computer experience (3 Years). Including pulling cable and terminations
- Excellent ability at multi-tasking, setting priorities and tracking issues concurrently, with minimal supervision
- Ability to work a flexible schedule
Adams Experts – Service and Support Technician: (Quincy Office)
- Build new computers for customers
- Perform computer support for walk-in customers
- Troubleshoot and diagnose needed repairs and upgrades for customers, related to computers, TVs, home theater systems
- Perform in-home installations of computers, Internet devices, networks, TVs, audio systems, etc
- Possess a “Can do / Will do” attitude
- 12+ months experience diagnosing, troubleshooting, or repairing technology products
- Strong ability to prioritize and multi-task in a fast-paced environment
- Familiarity with networking and wiring a plus
- Ability to work a flexible schedule
Customer Care Agents: (1 Golden / 1 Quincy Office)
- Build customer relationships and work in a TEAM environment
- Effectively manage large amounts of incoming calls
- Assist with scheduling, service order processing and billing questions
- Create and maintains customer accounts by recording account information
- Attracts potential customers by answering product and service questions related to Internet, phone and Cable TV service
- Must be detail oriented with excellent communication skills, and computer skills
- Knowledge of MS Office and Google Docs a plus
- Willingness to learn new things, a “Can Do” attitude and a commitment to superior Customer Service
Fiber Construction: (Golden Office)
- Able to perform physical tasks like hand digging with shovels, access vaults and pedestals
- Capable of working in all temperatures and climates
- When required and if appropriately licensed and authorized, drive, operate construction equipment
- Ability to understand and follow specific oral instructions
- Prefer to have an applicant with a valid CDL license, but will need to acquire a CDL within 2 months of hiring
Fiber Splicer: (Quincy Office)
- Understanding engineering and splicing drawings
- Prepping and fusion splice fiber optic cables, in both outdoor and indoor settings
- Constructs proper splice cases using all types and sizes of cable, including but not limited to: grounding, bonding, isolation, slack storage and sealing
- Testing and troubleshooting fiber using an OTDR, optical power meter, fiber identifier and scope
- Work flexible hours, after hours work, which would include nights and weekends
Inside Sales Representative: (Quincy Office)
- Individual that is genuinely committed to taking care of our customers, through inbound/outbound calls, website leads, and walk-in traffic
- Proactively follow up on perspective clients
- Providing information to customers about our residential products – Internet, telephone, and Cable TV
- Contacting customers to solicit and obtain orders, interpreting customer needs, generating interest and closing sales
- Ability to communicate via phone and email with customers
Email cover letter, resume, and salary requirements to jobs@adamstel.com
Equal Opportunity Employer