We’re Growing and We Want You to Join Our Team!
Tier II Supervisor(Quincy Office)
Responsibilities Include:
- Supervision of the Tier II department
- Provisioning services for customers on multiple platforms
- Managing customer trouble tickets and supporting their data needs
- Participating in an on-call rotation
Technical Knowledge Required:
- IP Networking
- Wi-Fi
- Microsoft Windows basic troubleshooting
Certifications and Qualifications:
- 1+ years’ experience
Company Benefits:
- Competitive Compensation
- Comprehensive benefit package including: Medical, Vision, Life, Short and Long-term disability, retirement plan with company match
- Paid time off
- Willing to train motivated employee who wants to get their foot in the door and learn new skills
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Network Engineer (Quincy Office)
Responsibilities Include:
- Assisting in the operation, administration, and maintenance (OAM) of the Ethernet/IP networks, DWDM and Metro Ethernet networks, IPTV/multicast network, and voice network.
- Providing top tier technical support for voice, video, and data services.
- Assisting in project management for large-scale projects within the Network Operations department.
- Documenting various aspects of the network, such as network diagrams and circuit layout records.
- Participating in an on-call rotation.
Technical Knowledge Required:
- OSI Model
- Layer 2 Ethernet switching
- Metro Ethernet
- TCP/IP
- IPv4/IPv6
- DNS
- Interior and exterior routing protocols (EIGRP, OSPF, BGP)
- Cisco IOS, IOS-XE, and IOS-XR
- Linux
- SNMP
- SIP
- Wireshark
Certifications and Qualifications:
- Cisco CCNA or higher (route/switch)
- MEF-CECP
- 7+ years’ experience
Pay Range
$65,000-$90,000
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Equal Opportunity Employer