We’re Growing and We Want You to Join Our Team!
Customer Care/Inside Sales Rep: (Quincy Office)
- Effectively manage large amounts of incoming calls
- Attracts potential customers by answering product and service questions related to Internet, phone and Cable TV service
- Create and maintains customer accounts by recording account information
- Assist with billing questions, scheduling and service order processing
- Build customer relationships and work in a TEAM environment
- Willingness to learn new things, a “can do” attitude and a commitment to superior Customer Service
- Must be detail oriented with excellent communications skills, and computer skills
Adams Experts – Full-Time PC/Server Technician: (Quincy Office)
- Experience with business telephone/VoIP systems, networks, Servers, and cabling
- Responsible for the planning, installation, maintenance and repair of PCs, Servers, VoIP, and Network equipment
- Telephone and computer experience (3 Years). Including pulling cable and terminations
- Excellent ability at multi-tasking, setting priorities and tracking issues concurrently, with minimal supervision
- Ability to work a flexible schedule
Adams Experts – Service and Support Technician: (Quincy Office)
- Build new computers for customers
- Perform computer support for walk-in customers
- Troubleshoot and diagnose needed repairs and upgrades for customers, related to computers, TVs, home theater systems
- Perform in-home installations of computers, Internet devices, networks, TVs, audio systems, etc
- Possess a “Can do / Will do” attitude
- 12+ months experience diagnosing, troubleshooting, or repairing technology products
- Strong ability to prioritize and multi-task in a fast-paced environment
- Familiarity with networking and wiring a plus
- Ability to work a flexible schedule
Network Engineer: (Quincy Office)
- Works with Network Manager to manage the core and distribution IP network
- Works with Network Manager to manage the DWDM and Metro-Ethernet network
- Responsible for IPTV network design and management
- Support the installation, configuration, maintenance and monitoring of telecom equipment and the integration of voice and data hardware and software with current and future developed applications/technology platforms
- Knowledge of TCP/IP, DHCP, DNS, IP Addressing/subnetting and routing and network cabling necessary.
- Associates Degree or equivalent work experience required
- CCNA or equivalent certification
Web Developer: (Quincy Office)
- Working knowledge of JavaScript, HTML, PHP, and CSS.
- A good understanding of Linux, Web Application Development, and Relational Database Structure.
- Preferred knowledge of Ruby, Salesforce Development, and MVC Architecture.
- Preferred experience with Backbone JS or JavaScript Frameworks.
Email cover letter, resume, and salary requirements to jobs@adamstel.com
Equal Opportunity Employer