Careers

We’re Growing and We Want You to Join Our Team!

Adams Experts – Full-Time PC/Server Technician: (Quincy Office)

  • Experience with business telephone/VoIP systems, networks, Servers, and cabling
  • Responsible for the planning, installation, maintenance and repair of PCs, Servers, VoIP, and Network equipment
  • Telephone and computer experience (3 Years). Including pulling cable and terminations
  • Excellent ability at multi-tasking, setting priorities and tracking issues concurrently, with minimal supervision
  • Ability to work a flexible schedule

 Adams Experts – Service and Support Technician: (Quincy Office)

  • Build new computers for customers
  • Perform computer support for walk-in customers
  • Troubleshoot and diagnose needed repairs and upgrades for customers, related to computers, TVs, home theater systems
  • Perform in-home installations of computers, Internet devices, networks, TVs, audio systems, etc
  • Possess a “Can do / Will do” attitude
  • 12+ months experience diagnosing, troubleshooting, or repairing technology products
  • Strong ability to prioritize and multi-task in a fast-paced environment
  • Familiarity with networking and wiring a plus
  • Ability to work a flexible schedule

Customer Care Agents: (1 Golden / 1 Quincy Office)

  • Build customer relationships and work in a TEAM environment
  • Effectively manage large amounts of incoming calls
  • Assist with scheduling, service order processing and billing questions
  • Create and maintains customer accounts by recording account information
  • Attracts potential customers by answering product and service questions related to Internet, phone and Cable TV service
  • Must be detail oriented with excellent communication skills, and computer skills
  • Knowledge of MS Office and Google Docs a plus
  • Willingness to learn new things, a “Can Do” attitude and a commitment to superior Customer Service

Fiber Construction: (Golden Office)

  • Able to perform physical tasks like hand digging with shovels, access vaults and pedestals
  • Capable of working in all temperatures and climates
  • When required and if appropriately licensed and authorized, drive, operate construction equipment
  • Ability to understand and follow specific oral instructions
  • Prefer to have an applicant with a valid CDL license, but will need to acquire a CDL within 2 months of hiring

Fiber Splicer: (Quincy Office)

  • Understanding engineering and splicing drawings
  • Prepping and fusion splice fiber optic cables, in both outdoor and indoor settings
  • Constructs proper splice cases using all types and sizes of cable, including but not limited to:  grounding, bonding, isolation, slack storage and sealing
  • Testing and troubleshooting fiber using an OTDR, optical power meter, fiber identifier and scope
  • Work flexible hours, after hours work, which would include nights and weekends

 Inside Sales Representative: (Quincy Office)

  • Individual that is genuinely committed to taking care of our customers, through inbound/outbound calls, website leads, and walk-in traffic
  • Proactively follow up on perspective clients
  • Providing information to customers about our residential products – Internet, telephone, and Cable TV
  • Contacting customers to solicit and obtain orders, interpreting customer needs, generating interest and closing sales
  • Ability to communicate via phone and email with customers

 

 

Email cover letter, resume, and salary requirements to jobs@adamstel.com

Equal Opportunity Employer