Adams email support
Do you have an Adams webmail account? This page is your one-stop resource for all things email! Access your account, check on your integrated eScout spam filtering, manage your passwords, and more!
Webmail Login
Access the Adams Webmail login page using the link below. You will need to login with your Adams email address (example: johndoe@adams.net) and password.
eScout Filtering
eScout spam and virus filtering is now integrated into our email platform. This enables users to view and manage suspected spam, suspicious attachments, and viruses sent via email.
Customer Management Portal
The Customer Management Portal allows users to change passwords, view mailbox size, and access general support information.
Email FAQs
I know my login credentials, where can I change my password?
If you know your password, you may change it here through the Customer Management Portal.
Password requirements:
- Should be unique and not the same password used at other sites or services
- At least 8 characters (12 characters recommended for user-supplied passwords)
- Must not be same as username or contain the username
- Must not be a common word
Help! I’ve forgotten my login credentials!
For security reasons, please contact our 24/7 technical support team at 877-502-3267 for password reset assistance if you cannot login or have forgotten your account credentials. Be prepared for our email support technicians to verify your identity.
What do I do if I suspect I have found a suspicious email?
To report a suspicious email, please forward the email to spam@adams.net.
I want to add Adams email to my devices/email client. What settings should I use?
Incoming Servers
IMAP Server Settings:
Server: mail.adams.net
Port: 993 (SSL required)
SSL: Enabled
Username: user@adams.net
Outgoing Server
SMTP Server Settings:
Server: smtp.adams.net
Port: 465 (SSL required)
Alternate Port: 587 (StartTLS required)
SSL: Enabled
Username: user@adams.net
*SMTP Authentication Required
Other settings, if required:
SPA: Off
IMAP Prefix: INBOX
Authentication Type: Plain or Normal Password
What are the limits?
Default Mailbox Quota: 10GB
Max Message Size: 100 MB
Outgoing Recipient Limit: 500 per message when sending via mail client, 50 per message when sending via webmail.
Webmail User Guides
